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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

These Terms and Conditions ("Agreement") form a legally binding contract between Tiger Bingo (the "Platform" or "We") and you, the user (the "User"). By registering an account on our Platform or accessing any content, services, or features within it, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Eligibility Requirements

To use the Platform, Users must meet all applicable laws and regulations in their jurisdiction of residence. We reserve the right to request identification from Users to verify compliance with this requirement.

3. Minimum Age Requirements

The User must be at least 18 years old (or such higher minimum age as may be required by law) to use our Platform.

4. Geographic Restrictions

Our Platform is intended for access only in countries where online gambling is regulated and licensed, specifically the United Kingdom ("UK"). We reserve the right to restrict or block access from any jurisdiction we deem necessary.

5. Account Registration Rules

When registering an account on our Platform:

  • You must provide accurate and up-to-date information.
  • You will be prompted for additional verification steps if required by law (such as identity documents).
  • Your registered email address is used as your login identifier.

6. One-Account-Per-User Policies

We prohibit Users from having multiple accounts with Tiger Bingo or sharing an account among multiple individuals, except where permitted by our specific policies on shared or managed accounts (if any). Violation may lead to account suspension and termination without refund of funds.

7. Identity Verification and KYC

We reserve the right to request identification documents for User verification under applicable laws, such as Anti-Money Laundering ("AML") regulations.

8. Account Accuracy Obligations

It is your responsibility to ensure that all information provided during account registration or at any time thereafter remains accurate. Failure to do so may lead to restrictions on withdrawal of funds or even account closure without refund.

9. Account Security Responsibilities

You are responsible for maintaining the security and confidentiality of your login credentials, including passwords and identification documents where shared with us (if any).

10. Login Credentials and Password Protection

Maintain a strong password; never share it with others, as you will be held liable for all actions taken under an account with which you have authorized another person.

11. Restricted Behaviour and Prohibited Activities

Prohibited activities include multi-accounting, sharing or selling login information to other users, participating in promotional abuse (see Bonus Abuse Prevention below), manipulating system rules, cheating at games, colluding, match-fixing, and money laundering. Any such activity will result in account suspension/termination.

12. Multi-Accounting and Fraud Prevention

We utilize technologies to prevent multi-accounting; detection of concurrent or suspicious login activity may lead to measures including but not limited to restrictions on withdrawals or termination of your account without notice or refund.

13. Bonus and Promotion Rules

  • Bonuses are promotional rewards provided under our Terms, subject to bonus rules as well as Wagering Requirements (see below).
  • By claiming a promotion, you agree that the offer's specific terms apply alongside these General Terms.
  • No bonus offers may be combined except where specified in its conditions.

14. Wagering and Gameplay Conditions

  • You are expected to wager within our legal limits per day/week/month according to your jurisdiction's regulations or restrictions on such wagers; we reserve the right to verify compliance through review of account betting patterns.
  • Betting Limits set by us apply to each user individually, limiting their losses during promotional periods; you cannot exceed a daily bet limit (further details may be obtained upon registration).
  • For any wins exceeding €10K per month or similar equivalent amount according local regulation you must provide ID verification documents immediately.

15. Bonus Abuse Prevention

Engaging in activities like bonus hunting, exploiting bonuses, collusion, money laundering via promotional abuse will result in account suspension and potentially permanent exclusion from our services.

16. Deposits and Withdrawals (Applicable where supported by source material)

We offer various payment options for both deposits and withdrawals, depending on the region or local financial regulations in your area of residence:

    • You may use any payment option we support to fund an account.
  • You must verify identity if required before withdrawing funds; upon verification you can withdraw according the platform rules applicable.

17. Verification Before Withdrawals

To comply with anti-money laundering legislation, you will need to provide identification documents for withdrawals above €1K or similar equivalent local regulation requirements apply; any unverified withdrawal requests made by the User shall remain pending until we receive further verification data from User at our request, which may also involve submitting additional information under certain circumstances.

18. Processing and Review Procedures

Withdrawal requests take up to 72 hours (excluding weekends) for processing upon submission of complete required identification documents after they have been successfully verified.

19. Responsible Gambling Expectations

It is your responsibility to gamble responsibly while using the Platform; We promote self-exclusion (see below).

20. Self-Exclusion and Account Restrictions

If you feel that gaming has negatively affected your life or finances, we recommend that you consider a temporary break from our services through the Self-Exclusion feature available on this website.

To activate it:

  1. Please log in with your registered details.
  2. Navigate to My Details -> Manage Tools
  3. Press on self-exclude link visible here

For questions and concerns about any matter related to Terms & Conditions, please do not hesitate to contact our team for assistance by sending us an email from the account's email address or through Live Chat in-game.

21. Game Fairness and RNG Systems

We operate within guidelines of fair play; We test all game software for fairness on a regular basis with third-party audit companies as required by the UKGC regulations under which we license to guarantee a level playing field is maintained across our games.

22. Technical Interruptions or Voided Gameplay

Occasionally technical issues may cause games not to be played fairly, and when this happens, the Platform will communicate directly to users the issue's nature and provide reasonable compensation if necessary; no other liabilities are assumed on Tiger Bingo for its inability to maintain uninterrupted continuous service at all times.

23. Suspension or Closure of Accounts

Your account is subject to suspension or closure due to reasons such as failure to follow applicable laws, multi-accounting, promotional abuse (including bonus hunting and exploiting bonuses) money laundering via these means amongst others.